Shipping and delivery
Orders are typically dispatched within 24 hours from our Christchurch factory, and NZ customers can expect to receive their order within 2-3 days (unless you live out in the sticks).
Privacy & Security
Your privacy is our priority, so we only save necessary information, and keep our site security up to date as web standards change. You can rest easy that your information is safe with us.
Returns & Replacements
All BetaVet products are subject to rigorous quality control and testing prior to leaving our factory, but if you need to return or exchange anything, email us on firstname.lastname@example.org
Payment, Pricing & Promotions
For exclusive prices, promotions and insider info on our most popular products, sign up to the BetaVet Club
At any time you can view or update the products in your cart by clicking on the shopping trolley in the top right
Updating Account Information
You can update your information with us at any time. When logged in, head to My Account